Refund Policy
Refunds: We, OMARA TRADING LLC, may withhold reimbursement until we have received the products back or you have supplied evidence of having sent back the goods, whichever is the earliest.
How long does the warranty last?
The warranty period is one year from the time the products are received.
What does the warranty cover?
This warranty does not cover damage to DANIbyDK branded products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase, ordinary wear and tear and/or failure to follow the product’s Care Advice. Care Advice can be found here.
CLAIMS COVERED BY WARRANTY
- Bubbles & impurities
- Polishing imperfection
- Crystal component detached
- Metal parts fallen off
- Incorrect positioning of a component
CLAIMS NOT COVERED BY WARRANTY
- Specific cases of missing crystals
- Discolored crystals
- Deep scratches on metal, wear & tear
Every product found to be defective under this warranty may be, at the discretion of DANIbyDK or an authorized DANIbyDK retailer replaced by an identical piece, if available; or substituted with a piece of comparable value;
How if the warranty claim initiated?
To replace a DANIbyDK defected product that is under warranty, you should visit the closest DANIbyDK. Please retain your certificate of authenticity in case you have a warranty claim. The certificate of authenticity serves as proof of purchase and authenticity. See More information on the certification of authentication.
To whom does the warranty extend?
This warranty extends to the original purchaser of the DANIbyDK branded product and to subsequent owners of the product during the duration of the warranty. The purchase or delivery receipt, gift receipt, certificate of authenticity from DANIbyDK or an authorized DANIbyDK retailer serve as proof of purchase of the product; all owners of the product should retain the receipt or the certificate of authenticity in case they have a claim under this warranty.